Nice to e-meet you,
my name is Joyce.

I'm a product designer who strives to create simple and intuitive experiences with intent, clarity, and aesthetic.

Coming from a science background, I see design as experimenting to find the right balance between human needs, business, art, and technology.

📍 Vancouver, BC 

Hi there, I'm Joyce.

I'm a product designer with a passion for solving complex problems and building impactful and innovative digital products.

Hi there, I'm Joyce.

I'm a product designer with a passion for solving complex problems and building impactful digital products.

Thanks for coming by. My portfolio is currently under construction, please come back on May.10, 2021.

Selected Work

testimonials

What are people saying?

"Joyce is an outstanding UX designer, leader, user researcher and scrum master. She is very detail oriented while also focusing on the larger priorities. She is very well versed in the rapid, iterative development and testing feedback loop. What I especially like is that Joyce leads by example and is a pleasure to work with. I would not hesitate to have Joyce on my team and strongly recommend her."
— Dr.Dave Fracchia
Professor at the Centre for Digital Media
Initially, we came to CDM with an open-ended ask for them to create an interactive map of the organizations, sectors, people, initiatives, and investments that make up BC’s vibrant technology ecosystem. Faced with a broad challenge and a short timeframe, the CDM team conducted user research to fully understand the target audience for this project and define a clear problem statement to deliver on by the end of term. Throughout the duration of the project, the team demonstrated effective and efficient communication internally, with their Microsoft Vancouver mentors, and with project stakeholders from the Cascadia Corridor.
Pamela Saunders
PR & Social Impact Lead of Microsoft Vancouver
"I felt there is a real cohesiveness and togetherness with this team. It felt like you had this ship steer in one direction and you are all going in that direction together. Sometimes you don’t see that in projects, especially when you are innovating. Your documentation is second to none, I’ve never seen documentation like what your team produced. It’s truly remarkable from a business and a start-up standpoint to get this far in such a short span of time and not have killed each other."
— Chris Breikess
Founding Partner of Major Tom
testimonials

What did clients say?

"Joyce is an outstanding UX designer, leader, user researcher and scrum master. She is very detail oriented while also focusing on the larger priorities. An active listener with clear and concise verbal/written skills, Joyce continually learns through her experiences, projects, e-learning courses, and certifications. She is very well versed in the rapid, iterative development and testing feedback loop. What I especially like is that Joyce leads by example and is a pleasure to work with. I would not hesitate to have Joyce on my team and strongly recommend her."
Dr.Dave Fracchia
Professor at the Centre for Digital Media
Initially, we came to CDM with an open-ended ask for them to create an interactive map of the organizations, sectors, people, initiatives, and investments that make up BC’s vibrant technology ecosystem. Faced with a broad challenge and a short timeframe, the CDM team conducted user research to fully understand the target audience for this project and define a clear problem statement to deliver on by the end of term. Throughout the duration of the project, the team demonstrated effective and efficient communication internally, with their Microsoft Vancouver mentors, and with project stakeholders from the Cascadia Corridor.
Pamela Saunders
PR & Social Impact Lead of Microsoft Vancouver
"I felt there is a real cohesiveness and togetherness with this team. It felt like you had this ship steer in one direction and you are all going in that direction together. Sometimes you don’t see that in projects, especially when you are innovating. Your documentation is second to none, I’ve never seen documentation like what your team produced. It’s truly remarkable from a business and a start-up standpoint to get this far in such a short span of time and not have killed each other."
Chris Breikess
Founding Partner of Major Tom
testimonials

What did people say about me?

"Joyce is an outstanding UX designer, leader, user researcher and scrum master. She is very detail oriented while also focusing on the larger priorities. An active listener with clear and concise verbal/written skills, Joyce continually learns through her experiences, projects, e-learning courses, and certifications. She is very well versed in the rapid, iterative development and testing feedback loop. What I especially like is that Joyce leads by example and is a pleasure to work with. I would not hesitate to have Joyce on my team and strongly recommend her."
Dr.Dave Fracchia
Professor at the Centre for Digital Media

" Joyce is the type of collaborator who is always on your wave length as she takes the time to actively listen, digest, and come back with stellar contributions. She is measured with how she delivers information, questions, and feedback, which makes her a great project manager and exceptional user researcher. Her ability to be point of calm during the flurry of the design process is a huge asset. Joyce is well-versed in the art of fleshing out rough ideas and streamlining them into high fidelity prototypes. You'll be extremely lucky and 'joyful' if you're able to secure Joyce on your team! "

Mary Wilson
Intermediate Designer at All Purpose

" Joyce has a natural ability to manage large scale and complex design projects with lots of moving parts and tight deadlines. My team and I had the pleasure of collaborating with Joyce during a sprint when she and her team built out our first comprehensive prototype for a blockchain-based climate tool to serve as a solution for national governments. I was very impressed with not only the end build, but also the user experience documentation. As the scrum leader on this project, she did an incredible job managing a very big scope and complex project, especially since the domain of blockchain and climate were new for Joyce and her team.

Kam Phung
PhD Candidate & Canada Vanier Scholar
testimonials

What did people say about me?

" Joyce is an outstanding UX designer, leader, user researcher and scrum master. She is very detail oriented while also focusing on the larger priorities. An active listener with clear and concise verbal/written skills, Joyce continually learns through her experiences, projects, e-learning courses, and certifications. She is very well versed in the rapid, iterative development and testing feedback loop. What I especially like is that Joyce leads by example and is a pleasure to work with. I would not hesitate to have Joyce on my team and strongly recommend her. "
Dr.Dave Fracchia
Professor at the Centre for Digital Media
1 / 3

" Joyce is the type of collaborator who is always on your wave length as she takes the time to actively listen, digest, and come back with stellar contributions. She is measured with how she delivers information, questions, and feedback, which makes her a great project manager and exceptional user researcher. Her ability to be point of calm during the flurry of the design process is a huge asset. Joyce is well-versed in the art of fleshing out rough ideas and streamlining them into high fidelity prototypes. You'll be extremely lucky and 'joyful' if you're able to secure Joyce on your team! "

Mary Wilson
Intermediate Designer at All Purpose
2 / 3

" Joyce has a natural ability to manage large scale and complex design projects with lots of moving parts and tight deadlines. My team and I had the pleasure of collaborating with Joyce during a sprint when she and her team built out our first comprehensive prototype for a blockchain-based climate tool to serve as a solution for national governments. I was very impressed with not only the end build, but also the user experience documentation. As the scrum leader on this project, she did an incredible job managing a very big scope and complex project, especially since the domain of blockchain and climate were new for Joyce and her team.

Kam Phung
PhD Candidate & Canada Vanier Scholar
3 / 3

What are people saying?

"We are very impressed. We worked with digital projects for over 20 years. To see what this team is able to do in such a short period of time was incredible. Think back at the conversation at the very start, I was going “oh my goodness, nobody on this team knows what an ad network is”, and now to see what you produced is just exceptional. You should be really really proud.I’m blown away."
— Lyn Bryan
CEO of Major Tom
"I felt there is a real cohesiveness and togetherness with this team. It felt like you had this ship steer in one direction and you are all going in that direction together. Sometimes you don’t see that in projects, especially when you are innovating. Your documentation is second to none, I’ve never seen documentation like what your team produced. It’s truly remarkable from a business and a start-up standpoint to get this far in such a short span of time and not have killed each other."
— Chris Breikess
Founding Partner of Major Tom
"Joyce is an outstanding UX designer, leader, user researcher and Scrum master. She is very detail oriented while also focusing on the larger priorities. An active listener with clear and concise verbal/written skills, Joyce continually learns through her experiences, projects, e-learning courses, and certifications. She is very well versed in the rapid, iterative development and testing feedback loop. What I especially like is that Joyce leads by example and is a pleasure to work with. I would not hesitate to have Joyce on my team and strongly recommend her."
— Dr.Dave Fracchia
Professor at the Centre for Digital Media
"We are very impressed. We worked with digital projects for over 20 years. To see what this team is able to do in such a short period of time was incredible. Think back at the conversation at the very start, I was going “oh my goodness, nobody on this team knows what an ad network is”, and now to see what you produced is just exceptional. You should be really really proud.I’m blown away."
— Lyn Bryan
CEO of Major Tom
"I felt there is a real cohesiveness and togetherness with this team. It felt like you had this ship steer in one direction and you are all going in that direction together. Sometimes you don’t see that in projects, especially when you are innovating. Your documentation is second to none, I’ve never seen documentation like what your team produced. It’s truly remarkable from a business and a start-up standpoint to get this far in such a short span of time and not have killed each other."
— Chris Breikess
Founding Partner of Major Tom
"Joyce is an outstanding UX designer, leader, user researcher and Scrum master. She is very detail oriented while also focusing on the larger priorities. An active listener with clear and concise verbal/written skills, Joyce continually learns through her experiences, projects, e-learning courses, and certifications. She is very well versed in the rapid, iterative development and testing feedback loop. What I especially like is that Joyce leads by example and is a pleasure to work with. I would not hesitate to have Joyce on my team and strongly recommend her."
— Dr.Dave Fracchia
Professor at the Centre for Digital Media